Rent, Own, or Build a Palace?
Starting an eCommerce business today is a bit like stepping into a giant supermarket - endless tools and platforms line the shelves. The right choice depends on your budget, your business model, and the customers you want to serve.
At first glance, the differences between these tools may seem small. But in reality, the architecture you choose is one of the foundations of long-term success in digital commerce. The wrong choice can hold you back later; the right one will unlock growth and scalability.
In this article, I’ll walk you through the three most common approaches to building an online store. To make it simple, we’ll compare each option to something everyone understands: real estate. Together, we’ll discover which “accommodation” best fits your business.
eCommerce Solution as a Service (SaaS) Platforms
Launching your eCommerce business with a SaaS platform is like renting a fully furnished apartment. No need to buy furniture, fix plumbing, or set up electricity. It’s quick, affordable, and predictable. Similarly, with a SaaS shop, in just a few days or weeks your website can be live and ready to welcome customers.
But here is the catch: you don’t actually own it. Just like tenants cannot knock down walls or paint them pink without the landlord’s approval, your business will be limited by what the platform allows. That means your future growth depends not only on your vision but also on your vendor’s roadmap.
Imagine one day your landlord decides fridges over 150cm are banned. Or they brick up your windows “for security reasons.” Or worse - they move your front door to the bathroom. Absurd in real estate, right? But this happens all the time with SaaS platforms.
Just a few recent examples:
- Shopify deprecated certain payment providers in 2022.
- Shopify changed Split Payment handling, requiring third-party integrations to update their workflow.
- Service Timely terminated support of Shopify integration due to changes in app listing policy.
For business, “landlord rules” means disrupted operations and unexpected costs. When your platform changes direction, you have no choice but to follow – and that can derail your growth strategy.
Despite the risks, SaaS platforms remain incredibly attractive:
- Relatively quick time-to-market: from a few days to a few weeks.
- Low start-up cost.
- Low maintenance and automatic upgrades: vendors handle servers, patches, and security fixes.
- Accessible & user-friendly: most SaaS platforms don’t require technical knowledge.
- Predictable costs: usually pay-as-you-go or subscription-based.
But there are trade-offs that need to be kept in mind:
- Limited extensibility and customization. Integration with other systems (ERP/PIM/WMS) can be difficult or fragile if not supported natively.
- Vendor lock-in: tied to the vendor’s roadmap, pricing, and infrastructure.
- Data ownership and compliance concerns: data lives on the vendor’s servers, which can be problematic in regulated industries (e.g., healthcare).
- Business process scalability limitations: advanced workflows (custom rules, pricing models, ERP integrations) may be unsupported or require expensive workarounds.
Best For:
- Small and medium-sized enterprises (SME) that need to launch fast.
- SME that doesn’t require highly specialized eCommerce functionality.
- Retail companies (B2C).
- Companies with limited technical expertise.
Examples of platforms: Shopify, BigCommerce, Wix, Adobe Commerce SaaS, Shopware SaaS.
Monolithic eCommerce Platforms
Starting your eCommerce business with a monolithic platform is like buying your own house. You’re not just moving into someone else’s space - you’re building a home that reflects your brand, your identity, and your ambitions. Sure, before moving in, you’ll want to do some renovations and add furniture that fits your style. That takes time and investment. But once it’s done, it’s yours.
The same goes for an eCommerce monolith: you’ll need to set up the engine, install modules, connect systems, and design a storefront that embodies your vision. Launch may take weeks or months, but the result is a platform built around you.
With a monolithic platform, there are no ceilings on what you can build. Unlike SaaS, where you’re at the mercy of someone else’s roadmap, monoliths put you in the driver’s seat. Want to customize workflows, add unique features, or integrate with complex systems? You can - because you own the house.
Of course, ownership comes with responsibility. Just as you wouldn’t knock down a load-bearing wall without an architect, you need the right technical expertise to avoid costly mistakes. That’s why smart businesses hire experienced developers or agencies to design, maintain, and scale their monolith. Choosing the right partner is critical - because the quality of customizations directly impacts your long-term costs and total cost of ownership (TCO).
Monolithic eCommerce platforms often come as on-premises solutions, which means extra work and extra cost to run and maintain your IT infrastructure. Servers, patches, security - all of it falls on your team. That’s why many providers now offer a Platform-as-a-Service (PaaS) option - and this is where things get interesting. With PaaS, you still get the full power and flexibility of a monolith, but the provider takes on the heavy lifting of hosting, scaling, and maintaining the platform’s infrastructure.
Why monolith is still attractive:
- No limitations on customizations.
- Significantly lower customization costs (compared to building a custom app for a SaaS platform).
- Unlimited integrations with third-party systems (OMS/WMS/ERP, etc.).
- No vendor lock-in — you can run the platform your own way.
- Full data ownership and compliance — you control where and how data is stored.
- Many platforms with Open Source license that allow running eCommerce without license cost and additional order fees
There are still things to keep in mind:
- Moderate time-to-market, which requires proper planning and budgeting.
- Significant upfront investment.
- Requires a high level of technical expertise to run infrastructure and set up/customize the platform properly.
- Poor-quality customizations can skyrocket maintenance costs and TCO.
- A manual effort is required to keep the platform up to date.
Best For:
- SME with ambitions for rapid expansion
- SME with sophisticated or complex business models
- Wholesaler companies (B2B)
- Businesses in industries with heavy compliance and data sensitivity (e.g., healthcare, finance, firearms industry etc)
- Businesses that need unique digital identity
Examples on-premises solutions: Shopware, Magento 2, Adobe Commerce, Woocommerce, Open Cart, Hybris, OroCommerce.
Examples PaaS: Shopware PaaS, Adobe Commerce Cloud, SAP Commerce Cloud, OroCommerce Cloud.
Composable Commerce
An eCommerce solution built on the principles of Composable Commerce can be compared to running a palace.
In a palace, different wings are designed for different purposes - guest halls, banquet rooms, kitchens, and private quarters. In the same way, composable commerce is about piecing together best-of-breed components - CMS, PIM, Checkout, Search - where each “wing” of your digital commerce ecosystem is dedicated to doing its job exceptionally well.
Just as palaces were historically showcases of unique architecture, art, and design, composable commerce gives you the ultimate freedom to shape unforgettable customer experiences, setting new standards for your industry.
A palace is never built by a single contractor. You bring in the best architects, artisans, and landscapers to work together. Likewise, composable commerce often requires collaboration between multiple teams and vendors, integrating specialized solutions into one seamless shopping experience.
It’s ambitious, yes. But the reward is enormous. Both building a palace and running one demand visionary leadership and careful management - and both deliver prestige and legacy that last.
A palace isn’t built overnight or for small needs - it’s designed for expansion, heritage, and power. Similarly, composable commerce isn’t about chasing quick wins. It’s about laying a foundation for long-term scalability, flexibility, and differentiation.
Businesses usually enter the composable world in two ways:
- Large enterprises making a technological leap — digitalization, launching eCommerce, or redesigning their IT stack. For them, no out-of-the-box solution can meet their ambitions.
- Fast-growing mid-sized businesses outgrowing their current SaaS or Monolith. Just as grown-up children leave their parents’ house, these businesses begin migrating processes to external best-of-breed tools: from built-in search to AI-driven engines like Algolia or Klevu, or from admin-based product management to enterprise PIMs like Pimcore, Akeneo, or InRiver.
Over time, the pursuit of smarter processes and unforgettable customer experiences naturally leads to composable commerce.
Best For:
- Enterprises with complex digital strategies.
- Global brands needing regional, channel, or model-specific experiences.
- Businesses investing in long-term innovation instead of chasing quick return of investments.
- Rapidly growing eCommerce startups ready to scale with sophistication.
Examples: Commercetools, Elastic Path, Adobe Commerce ecosystem, custom enterprise ecosystems built from best-of-breed solutions.
Let’s sum it up.
Criteria |
SaaS |
Monolithic |
Composable Commerce |
Time to market |
From few days to few weeks |
From few weeks to few months |
From few months to few years (from scratch) |
Initial investment |
Low |
Moderate |
High/Significant |
Customizability |
Low |
High |
Unlimited |
Integrations cost |
Low for supported apps; Very High for custom integrations |
Medium (supported extensions low, custom integrations high) |
Medium |
Technical staff |
Optional |
From one person to a full team |
One big team or multiple teams for different business components |
Business scalability |
High (depends on vendors roadmap) |
High |
Unlimited |
Return of investments |
Fast |
Moderate |
Long-term |
Maintenance cost |
Low |
Low-Moderate (depends on customizations quality and complexity) |
Moderate to High |
Vendor dependency |
Very high |
Medium/High (depends on license) |
Low (components are replaceable) |
Data access and control |
Data stored on vendor infrastructure |
On-premises (your infrastructure) or PaaS (vendor-managed with direct access) |
Flexible – stored across multiple vendors or your own servers, depends on the design. |
Don’t just think about where you are today — think about where you want to be in 3–5 years. The right platform decision now can fuel your growth, scalability, and customer experience tomorrow.
At vConnect.dk, we’ve spent over a decade helping businesses of all sizes and industries turn technology into a growth engine. If you want expert guidance on selecting and implementing the best eCommerce architecture for your goals, get in touch with us today - we’d love to help you succeed.